The operating system for UAE brokerages.

WIYO is a web-based real estate CRM for UAE brokerages. It is designed to organise lead capture, conversations, team follow-up, property inventory, and management visibility in one operating workspace.

WIYO is positioned for UAE real estate teams, from independent agents and growing brokerages to larger sales operations. The right setup depends on team size, lead volume, inventory model, and required workflows.

Yes. WIYO captures leads from Bayut, Property Finder, Dubizzle and other portals, plus WhatsApp conversations and your own website. Leads are centralised, deduplicated and assigned, and agents can respond from the CRM with full context. The exact connection method for each source is confirmed during your setup.

WIYO's AI-assisted workflows can summarise lead context, prioritise follow-up, suggest next actions, and draft replies for portal leads (Bayut, Property Finder, Dubizzle) and WhatsApp conversations. A person reviews and approves every customer-facing message before it is sent; AI supports but does not replace human judgment.

Yes. WIYO can track off-plan payment plans and reservation progress per unit. You can record developer-specific payment schedules, buyer requirements, project details, live unit availability, and reservation status in one workspace. This replaces spreadsheets for off-plan teams and gives a single view of each deal from lead to reservation.

Implementation depends on data migration, lead sources, team structure, permissions, and workflow customisation. WIYO will define the scope and expected timeline with your team before onboarding starts rather than promise a generic launch date.

During procurement, review security across these areas: data encryption in transit and at rest, access controls and user permissions, hosting location and data residency, backup and recovery procedures, and any third-party certifications. Ask the WIYO team for the current technical and contractual details relevant to your deployment, and confirm how they apply to your specific data handling requirements before relying on any assumption.

The 30-minute walkthrough is tailored to your current bottleneck. It covers lead intake, ownership, follow-up, inventory context, and reporting, then confirms which capabilities and implementation steps apply to your agency.

If your firm mainly earns sales commissions from property transactions, choose a real estate CRM. If your main income is rent and tenancy management, choose property management software. If you do both, look for a platform that combines them: WIYO includes CRM for leads, listings and pipeline, plus property management for leases, maintenance and rent, in one subscription.

Yes. WIYO scales from a single user with unlimited leads and listings, and includes portal and WhatsApp integration, off-plan tools, and AI support. It is used by independent agents and growing brokerages across the UAE. Pricing is per user, so you pay only for the seats you need.

Yes. WIYO is built for UAE brokerages operating across emirates. It brings leads, conversations, inventory and team follow-up from every branch into one web-based workspace. Management can see activity across Dubai, Abu Dhabi and other emirates, and agents can work from one system with shared context. Multi-office lead routing and permissions are confirmed during your demo.

WIYO supports operational compliance by structuring lead records, document storage, and follow-up in ways that align with RERA guidelines, such as maintaining an audit trail and organising required forms. However, WIYO is not a legal or compliance tool and does not guarantee compliance. For specific regulatory requirements, consult the RERA-aware CRM guide or a qualified advisor.

There is no single 'best' CRM for every Dubai brokerage; the right choice depends on team size, lead sources, and whether you handle off-plan and WhatsApp. WIYO is built specifically for UAE brokerages, with portal lead capture, WhatsApp, off-plan workflows, and AI support. For a scored comparison of 10 CRMs based on published criteria and AED prices, see our guide <a href='/blog/best-real-estate-crm-dubai-2026'>What Is the Best Real Estate CRM in Dubai for 2026?</a>

WIYO is a UAE-built real estate CRM with native Dubai property workflows (Bayut/Property Finder leads, WhatsApp, off-plan); Salesforce, HubSpot and Zoho are general CRMs that need configuration for local portals and property inventory. Detailed comparisons with published AED prices are available: <a href='/blog/wiyo-vs-salesforce-dubai-real-estate'>WIYO vs Salesforce</a>, <a href='/blog/wiyo-vs-hubspot-uae-real-estate'>WIYO vs HubSpot</a>, and <a href='/blog/wiyo-vs-zoho-dubai-real-estate'>WIYO vs Zoho</a>. Each comparison notes where the competitor genuinely wins.

WIYO centralises portal leads from Bayut, Property Finder and Dubizzle, then deduplicates and assigns them to the right agent automatically. Agents see the full conversation and property context in one workspace, and can reply from the CRM (including WhatsApp) without switching tools. This removes the common delays of no owner, out-of-hours, single follow-up and duplicates. See the <a href='/blog/bayut-property-finder-crm-integration-guide'>portal lead integration guide</a> for workflow details.

WIYO does not publish commission tracking or automated RERA Form I generation as built-in features. Its CRM centralises deal records, conversations, and documents, which many teams use alongside accounting and compliance tools. For guidance on commission splits and VAT, see our guide on tracking commission. Confirm with WIYO what commission workflows are supported before you buy.

WIYO's onboarding includes data migration from your current system. The team will scope the import of leads, contacts, listings, and conversations before you commit, and confirm which fields and sources transfer cleanly. Ask for a migration plan covering format, deduplication, and verification steps.

Look for AI that is embedded in your daily lead workflow, not a separate chatbot. It should summarise lead and conversation context, prioritise follow-ups, draft replies for portals and WhatsApp, and match buyer requirements to available inventory. WIYO includes these AI-assisted workflows across its CRM, with a person reviewing every message before it is sent. See our guide on <a href='/blog/ai-real-estate-crm-uae'>AI lead scoring</a> for what AI can and cannot do.

DLD NOC is a No Objection Certificate required by the Dubai Land Department for off-plan property listings. WIYO does not automate the NOC application, but its off-plan CRM can store NOC documents and track per-unit status. For the regulatory steps, refer to the DLD NOC for Off-Plan Listings guide. Confirm with WIYO how NOC documents are attached to listings.

Yes — WIYO brings leads from Bayut, Property Finder, Dubizzle, your website and WhatsApp into one lead pool, and lead automation can assign, deduplicate and prioritise them. For Facebook and Google Ads, the exact connection method depends on your setup; WIYO's team will confirm how those leads are captured and routed during onboarding.

WIYO does not automate Trakheesi permit validation, but its listing management can store permit numbers and related documents per listing. Brokers must obtain Trakheesi permits through the DLD portal and keep them current on Bayut and Property Finder. WIYO's DLD NOC guide covers related off-plan listing requirements.

Yes, UAE brokerages must comply with AML regulations and perform due diligence on clients. WIYO does not include automated AML checks, but its CRM can store KYC documents and notes against client records, giving your team a single place for evidence. Confirm with WIYO what document fields are available; for AML specifics, consult a compliance advisor or the relevant UAE authority.

Look for a CRM that centralises all branches' leads, listings, conversations and team activity in one workspace, with role-based permissions, branch-level reporting, and lead routing rules. WIYO provides this for UAE brokerages across emirates, with management visibility and configurable permissions. Multi-office lead routing and permissions are confirmed during your demo.

A real estate CRM manages leads, property listings, deals and agent follow-up; customer service software handles support tickets and after-sales issue resolution. A UAE brokerage typically needs a CRM for sales and may add helpdesk software only if it has a high volume of tenant or client service requests. WIYO focuses on sales workflows and does not include a helpdesk.

An EOI (Expression of Interest) is a preliminary, usually non-binding document a buyer signs to indicate serious interest in a property, often before a Sales and Purchase Agreement (SPA). In Dubai, agents should verify the buyer's identity, the property's status, and any developer requirements before taking one. WIYO's off-plan CRM can store EOI documents and track related buyer requirements and reservation progress.

To become a RERA-licensed real estate agent in Dubai, you must complete RERA-approved training, pass the exam, and obtain a broker card through your brokerage. After licensing, set up your CRM first: centralise leads, connect portals and WhatsApp, and set follow-up rules. WIYO is built for RERA-regulated workflows, helping you stay organised from day one.

Dubai agents typically use a CRM like WIYO for leads and pipeline, property portals (Bayut, Property Finder, Dubizzle) for listings and inquiries, WhatsApp for client conversations, and off-plan tools if selling under-construction properties. A modern UAE CRM brings these together so agents work from one workspace instead of switching between tabs.

Trakheesi is Dubai's official permit system for property advertisements, run by the Dubai Land Department. Brokers must have a valid Trakheesi permit for each property before listing it on portals like Bayut or Property Finder. The permit confirms the listing is authorised and links it to a licensed brokerage.

Commission for a seller's agent in Dubai is not fixed by law; it is a negotiable percentage of the final sale price, agreed between the seller and the brokerage in the listing agreement. Market practice varies by property type, location and deal size, so no single 'standard' rate applies to every transaction. Confirm the agreed rate and payment terms in writing before marketing begins.

RERA Form A is the standard agency agreement between a property seller and a licensed Dubai real estate broker; RERA Form B is the standard agreement between a buyer and a broker. Both forms set out the broker's scope of services, commission terms and duration. They are part of RERA's framework for representation agreements and should be signed before a broker acts for a client.

If your revenue mainly comes from property sales commissions, choose a real estate CRM. If your income is primarily from rent and tenancy management, property management software is the better fit. For firms doing both, look for a platform that combines them: WIYO includes CRM for leads, listings and pipeline, plus property management for leases, maintenance and rent in one subscription.

Bayut listing validation means confirming your property has a valid Trakheesi permit from the Dubai Land Department and that the listing details match the permit and portal requirements. WIYO's listing management stores permit numbers and documents per listing, but the validation submission is completed through Bayut's portal.

The SPA review process in Dubai starts with confirming property details, purchase price, payment schedule, and handover conditions against the reservation form or EOI. The buyer's legal advisor then reviews the agreement before signing, and the transfer is registered with the Dubai Land Department (DLD). WIYO can store the SPA and related documents in one place, but it does not provide legal review. For a detailed guide, see our <a href='/blog/spa-review-process-dubai'>SPA review process article</a>.

A Dubai brokerage has three options for after-hours Bayut and Property Finder leads: ignore until morning and risk losing the lead, send an automated acknowledgement to keep the lead warm, or staff a night rota. WIYO's lead automation can send immediate responses and alert the right agent, so no lead goes unanswered. For a full comparison, see our <a href='/blog/after-hours-property-leads-dubai'>after-hours property leads guide</a>.

In Dubai, a brokerage that earns mainly from sales commissions should choose a real estate CRM, while one focused on rent and tenancy management needs property management software. For firms handling both sales and long-term asset portfolios, a combined platform is best. WIYO includes a CRM for leads, listings, and pipeline, plus property management for leases, maintenance, and rent in one subscription. See our <a href='/blog/real-estate-crm-vs-property-management-software-dubai'>comparison guide</a> for details.

No, Dubai law does not require a 50/50 split between agents and brokers. Commission splits are a commercial agreement set in the agent's employment contract or independent contractor agreement, and they vary widely across brokerages. Both parties negotiate the split based on lead source, experience, and marketing support. Always confirm the agreed split in writing before a deal closes.

Yes. WIYO's CRM keeps one client record that can follow a buyer from off-plan reservation through handover and a future resale. The off-plan CRM tracks payment plans and reservation progress, while the main CRM stores conversations, requirements, and deal history in the same workspace. Confirm the exact link between off-plan and resale fields during your demo.

Oqood is Dubai's official online system for registering off-plan property sales, managed by the Dubai Land Department (DLD). When a buyer purchases an off-plan unit, the developer and buyer register the transaction in Oqood, which records the unit's ownership status and protects the buyer's interest under Dubai's off-plan property regulations.

For most Dubai brokerages, Bayut and Property Finder are the primary portals because they generate the highest volume of qualified property leads; Dubizzle is also important for rentals and second-hand sales, though its audience is broader. The right mix depends on your property type, target audience, and budget.

No. WIYO connects to your existing WhatsApp Business account through Meta's official WhatsApp Business Platform, so your number, chat history, and templates stay with you. The Complete Real Estate Operating System includes one WhatsApp Pro Account free for your company. Agents can respond from inside WIYO with full lead context and AI-assisted drafts.

Yes. WIYO includes email automation for follow-up sequences. You can configure rules to send emails after a property viewing based on viewing status, lead stage, or time since last contact. Drafts can be AI-assisted, with a person reviewing before sending. Exact templates, triggers, and timing are confirmed during your onboarding.

WIYO is a web-based CRM, so you can access it from any device with a modern browser, including your smartphone or tablet. There is no separate mobile app to install; you simply log in via your mobile browser during viewings to check lead details, update notes, and respond to clients. Your data stays in sync across devices.

WIYO's interface, help content, and primary workflows are currently in English. You can enter Arabic text in property descriptions, client notes, and messages, and communicate with clients in Arabic, but the system itself is not fully localised for Arabic yet. If Arabic support is critical for your team, contact us to discuss your requirements.

WIYO automatically identifies duplicate leads when the same phone number, email, or other matching data appears across Bayut, Property Finder, Dubizzle, or other sources, and merges them into a single record. This gives agents one conversation history and prevents double follow-ups. The exact matching rules and thresholds are configured during your setup.

WIYO's published pricing does not include a setup or implementation fee. The only published cost is the per-user monthly price, with discounts for 1-year and 2-year terms. Any additional fees, if applicable, are confirmed during procurement before you commit.

WIYO does not publish specific export options, but data portability is part of standard onboarding. The team will confirm which records, fields and file formats you can export, and help you plan an exit if needed. Ask for export details during procurement.

WIYO has no minimum seat count: you can start with one user. The minimum monthly spend is USD 80, and the Complete Real Estate Operating System is USD 99 per user per month. A one-user subscription costs USD 99 per month before term discounts.

WIYO does not currently offer a free trial; the standard way to evaluate the platform is a live demo. The 30-minute walkthrough is tailored to your workflow, covering lead intake, ownership, follow-up, inventory context, and reporting. Book one via the contact page or email hello@wiyo.ae.

WIYO and Pixxi are both Dubai-focused real estate CRMs, but they differ in off-plan depth, WhatsApp handling and pricing structure. WIYO's Complete Real Estate Operating System includes portal leads, WhatsApp Pro and off-plan workflows at USD 99 per user per month. For a fair side-by-side, read our <a href='/blog/wiyo-vs-pixxi'>WIYO vs Pixxi comparison</a>.

For Dubai real estate, the best AI CRM is one that embeds AI into the daily lead workflow, not a separate chatbot. WIYO includes AI-assisted summaries, prioritisation and drafting for portals and WhatsApp, with a human approving every message. See our guide on <a href='/blog/ai-real-estate-crm-uae'>AI lead scoring</a> for a full evaluation framework.

AI Match is WIYO's AI-assisted feature that analyses a buyer's stated requirements—budget, location, unit type, payment plan preferences—and compares them against your off-plan inventory to surface the most relevant projects and units. It helps agents prepare personalised shortlists quickly. The final matching decision and client communication remain with the agent. Confirm the exact matching criteria during your demo.

To get recommended by AI search engines like ChatGPT or Perplexity, Dubai brokers need accurate, structured information about their brokerage, listings, and expertise. WIYO's editorial resources, including the Answer Engine Optimisation guide, explain how to present that information so AI systems can cite you. WIYO itself is a CRM for managing leads and inventory, not an AI recommendation service, but it helps you organise the data that AI relies on.

No. WIYO's Complete Real Estate Operating System includes all UAE and international portal integrations, including Bayut, Property Finder, and Dubizzle, at no extra cost beyond the per-user monthly price. There are no separate connection fees. The exact integration method and any portal-side fees (such as their own listing charges) are confirmed during onboarding.

Yes. WIYO includes property management features alongside the real estate CRM, so you can manage leases, maintenance and rent in the same subscription. However, WIYO is primarily a sales CRM; if your business is mainly tenancy management, confirm the property management depth fits your needs during a demo.

Yes. WIYO's Complete Real Estate Operating System includes one WhatsApp Pro Account free for your company. You connect your existing WhatsApp Business number through Meta's official WhatsApp Business Platform, and agents can respond from inside WIYO with full lead context and AI-assisted drafts. No extra WhatsApp subscription fee applies.